FAQ
Straight answers, before the call.
Scope, timelines, ownership, data and life after launch. Anything missing, just ask.
Working with us
What do you build?
Custom software around your workflow, automation that removes repetitive work, data systems that make scattered information useful, and people for the work that still needs a person.
Do you only work with certain industries?
No. Our projects are examples, not limits. Records, scheduling, billing and data apply to any business with a repeatable process.
How is this different from off the shelf software?
Off the shelf software makes your team change how they work. We map your process first and build around it. No per seat licence fees, so adding staff does not raise your cost.
Do you sign NDAs?
Yes. Confidentiality is standard, and we will sign an NDA before you share anything sensitive.
Projects and timelines
How do we start?
Four steps. Map: we document how the work flows today. Scope: a fixed list, timeline and price you approve first. Build: two week cycles, each ending in a live demo. Run: we deploy, migrate your data, train your staff and keep it running.
How long does a build take?
Simple automations run within days. Larger systems ship in two week cycles, each with a live demo on real data. Colina Homes' ERP went live 11 days after our first meeting.
What does a project cost?
Each project is scoped on its own. You approve the scope, timeline and price before any work starts. The free consultation ends with a concrete proposal, not an obligation.
Who owns the system once it is built?
You do. It is built for your business. We host and maintain it if you want us to.
Data and scraping
How is scraped data delivered?
Wherever you work: CSVs to Google Drive, your CRM, spreadsheets, email or an API. Deduplicated and standardized first.
What happens when a source website changes?
We fix it. That is part of the service. Everything we ship is monitored, so your data keeps flowing.
Can you migrate our existing spreadsheets and data?
Yes. Migration from spreadsheets, old software and exports is part of every build, with staff training so your team is ready on day one.
After launch
Do you host and maintain what you build?
Yes. Managed hosting with live database replication, verified nightly backups and monitoring that alerts us before you notice a problem.
What if we want changes after launch?
New modules, branches and integrations are added to the same system. No data migration, no retraining from scratch.
What if something breaks?
Monitoring usually tells us before it tells you. Managed clients get defined response times, and every fix gets the same care as the build.