FAQ
Straight answers, before the call.
The questions we get before every project: scope, timelines, ownership, data and what happens after launch. Anything missing, ask us directly and you will get a straight answer there too.
Working with us
What kind of technology do you build?
Four things, usually in combination: custom software built around your workflow, automation and AI that removes repetitive work, data systems that turn scattered information into something useful, and skilled operational support for the work that still needs a person. Our project pages show real examples, from a dental clinic platform to a court booking system to a lending ledger.
Do you only work with certain industries?
No. The industries on our site are examples of what we have built, not limits on what we build. The engineering underneath, records, scheduling, billing, data pipelines and integrations, applies to any business that runs on a repeatable process.
How is this different from off the shelf software?
Off the shelf software makes your team change how they work to fit the product. We map your existing process first and build around it. There are no per seat licence fees, so adding staff does not increase your cost.
Do you sign NDAs?
Yes. Strict confidentiality is standard on every engagement, and we are happy to sign an NDA before you share anything sensitive. Your data, your clients' data and your edge stay yours.
Projects, timelines and cost
How long does a build take?
Simple automations are usually running within days. Larger systems are delivered in two week cycles, each ending in a live demo on real data, so you see working software early and steer the build as it takes shape. Your timeline is scoped and agreed before work starts.
What does a project cost?
Every project is scoped individually against a fixed list of what is being built, so you approve the scope, timeline and price before a line is written. The free consultation ends with a concrete proposal, not an obligation.
How do we start?
Four stages. Map: we sit with your team and document how the work flows today. Scope: a fixed list of what is being built, a timeline and a price you approve first. Build: two week cycles, each ending in a live demo. Run: we deploy, migrate your data, train your staff and keep the system monitored and improving.
Who owns the system once it is built?
You do. The system is built specifically for your business. We host and maintain it if you want us to, and adding staff never increases what you pay.
Data and scraping
How is scraped data delivered?
Wherever you work: clean CSVs to Google Drive, direct pushes into your CRM, spreadsheets, email digests, or an API. Everything is deduplicated and standardized first, including skip trace ready formatting for lead lists.
What happens when a source website changes?
We fix it, and that is part of the service. Everything we ship stays monitored: layout changes, captchas, moved data. We update the bot and your data keeps flowing. You are never handed a script and left alone.
Can you migrate our existing spreadsheets and data?
Yes. Data migration from spreadsheets, legacy software and exports is part of every build, along with staff training so your team is comfortable on day one.
After launch
Do you host and maintain what you build?
Yes. We offer managed hosting with live database replication, verified nightly backups and monitoring that alerts us before you notice a problem.
What if we want changes after launch?
Systems are built to grow. New modules, new branches and new integrations are added to the same system, without migrating data or retraining your team from scratch.
What if something breaks?
Monitoring usually tells us before it tells you. Managed clients get defined response times, and every fix ships with the same care as the original build.
Did not find your question?
Ask us directly. The consultation is free, and you will leave with a plan either way.